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Cookie Policy

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Web browser setting: You can change your web browser cookie setting using the below links:

Cookie settings in Chrome
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Safari web and iOS

 

We use the following cookies:

  1. Strictly necessary cookies:

These cookies are required om order to let you use this website. Without these we are unable to provide you with the web content and information that you are requesting or would like to use. These cookies are also necessary to allow you to sign into or log into secure areas of our website

  1. Performance cookies:

These cookies collect information about how you use and interact with our website, enabling us to improve the performance of our website and allowing you to find the content that you are explicitly looking for. These cookies do not collect user identifiable information and all data is in an aggregated, anonymised format. These cookies also allow us to improve the performance of our website.

  1. Functionality cookies:

These cookies allow us to remember your preferences and choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For example, commenting on a blog on our website, playing a video and remembering changes that you have made to text size, fonts and other sections of the website, where customisable. The information collected by these cookies are anonymised and they cannot track your browsing activity once you leave our website.

  1. Targeting cookies:

These cookies collect information about your browsing activities on our website which may be used for advertising purposes to deliver more relevant content to you and your interests. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.  You may opt out using the third part ‘opt-out’ options below

 

Cookies that we use

  1. First-party cookies

This website sets cookies that are essential for correct functionality. These cookies do not capture any personally identifiable information. These include:

 

Cookie Name

Expiration Time

Description

gdpr

1 year

GDPR compliance cookie

DYNSRV

Session

Its purpose is to improve the performance of the website

 

  1. Third-party cookies

We have a number of third party cookies on our website, and we do not control the operation of any of them.

  1. Google Analytics and Display Advertising
    Our website has been setup to use Google Analytics to collect data about web traffic to our website implementing the use of Display Advertising and Google’s DoubleClick cookie. In addition to data collected through the standard Google Analytics implementation, we have also implemented Display Advertising (e.g. Remarketing). You can opt-out of these third-party cookies by using the below option:

Cookie Name

Expiration Time

Description

_utma

2 years

Used to distinguish users.

_utmb

30 minutes

Used to distinguish users.

_utmc

1 minute

Session cookies and will expire when you close your browser.

_utmt

10 minutes

Used to throttle request rate.

_utmz

6 months

Stores traffic source or campaign that explains how you have reached our website

 

Cookie Control & Opt-Out

Google Ads browser management: You can control the information Google uses to show you ads: Opt-out of Google Ads
Google DoubleClick: Used to measure the effectiveness of its online marketing campaigns. Opt-out of DoubleClick cookies
Google Analytics: Google Analytics helps us measure how users interact with our website content and records information about interaction with our webpage and ‘remembers’ what a user has done on previous pages or how they have interacted with the website. Google’s privacy policy can be found here: Google Analytics opt-out browser add-on

Bing / Microsoft: We use Bing personalised / targeted ads, on Microsoft websites (bing.com, yahoo.com) which are based upon your search queries and who you are. You are able to change your preferences so that you’d rather not see these kinds of ads from Microsoft: http://choice.microsoft.com/

Cookie Name

Expiration Time

Description

MUID

1 year

Enables online chat and email

MUIDB

1 year

Enables online chat and email

 

Tawk: We use Tawk.to as a messaging service allowing us to monitor and chat with visitors. As a data processor https://www.tawk.to has established policies to comply with GDPR: https://www.tawk.to/data-protection/gdpr/

Cookie Name

Expiration Time

Description

__tawkuuid

6 month

Enables online chat and email

__cfduid

1 year

Enables online chat and email

tawkUUID

6 month

Enables online chat and email